Executive MBA — In Progress

Closing the gap between research capability and business leadership. After four years building CX infrastructure at Grau and watching good systems nearly die because nobody could make the business case for keeping them, I enrolled in Quantic's Executive MBA. Focus is on financial modeling, organizational strategy, operations management, evidence-based decision making at the leadership level. Not a pivot away from research — the strategic language needed to defend research functions at the level where they're most vulnerable. Concurrent with McKinsey Forward Program (2025). Active design research practice. Continued ethnographic travel across 35 destinations until 2027. Expected graduation: mid-2027.